Shipping policy

When will my order be shipped? 
If your order is a pre-made item it will be shipping within 3 business days. If it is a custom order please allow 7 business days. You will receive a notification when your order has shipped. 

Do you ship internationally? 

We do offer international shipping, however please contact us to set it up! Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Clevyr Creatures is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.